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Frequently Asked Questions

Find answers about subscription plans, internet requirements, accepted payment methods, and device compatibility in Saudi Arabia.

Frequently Asked Questions

Everything you need to know about our South Asian IPTV service, subscription rates, device setup, and Saudi network performance.


What internet speed do I need for smooth streaming?

We recommend a minimum stable internet speed of 10 Mbps for standard definition and high definition streaming, and 25 Mbps or higher for uninterrupted 4K Ultra HD broadcasts. Our streams are fully optimized for Saudi fiber and 5G connections on STC, Mobily, and Zain.

What payment channels are accepted in Saudi Arabia?

We support standard local Saudi payment options including Mada debit cards, STC Pay, Urpay, Saudi local bank transfers (Al Rajhi, SNB AlAhli, Riyad Bank), and Binance Pay USDT for international and crypto payments.

How fast is order activation?

Once you complete your payment and send your device details or MAC address via WhatsApp, our team activates your account within 5 to 10 minutes. You will receive direct login credentials and playlist links immediately.

Can I use my subscription on multiple devices?

A standard subscription allows you to install the app on multiple household devices, with one device streaming actively at any given time. If you wish to watch on two or three screens simultaneously, we offer discounted multi-connection packages upon request.

Do you offer assistance if an app stops loading?

Yes. Our technical support team is accessible every day between 9:00 AM and 11:30 PM AST directly through WhatsApp (+966 58 164 1766) to troubleshoot connection issues, refresh playlists, and update expired credentials.

Have Another Question?

Ask our support team directly for immediate clarification.

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